Privacy Policy

1. Who We Are

Counterpoint ("we," "us," or "our") operates the casting and reservation platform available at counterpoint.show (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our interest forms and guest reservation system.

2. Information We Collect

3. How We Use Your Information

• Evaluate your interest in appearing on Counterpoint
• Contact you regarding episode opportunities, scheduling, and logistics
• Send transactional SMS messages related to your guest application or reservation (with your explicit consent)
• Process and store your signed guest reservation agreement
• Maintain records of consent for legal and compliance purposes
• Improve the functionality and user experience of the Site

4. SMS Communications & Text Messaging Consent

By checking the SMS consent box on our interest form, you expressly consent to receive text messages from Counterpoint regarding your guest application, episode scheduling, logistics, and related updates.

• Message frequency will vary based on your application status and episode schedule.
• Standard message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by emailing team@counterpoint.show with the subject line "SMS Unsubscribe" and your phone number. You may also reply STOP to any text message you receive from us.
• We do not use your phone number for marketing or promotional SMS campaigns unrelated to your guest participation.
• We do not sell or share your phone number with third-party marketers.

This SMS program is administered in compliance with applicable TCPA (Telephone Consumer Protection Act) requirements.

5. Email Communications

By submitting an interest form or completing a reservation, you may receive emails from Counterpoint related to your application status, episode scheduling, logistics, and preparation information.

To unsubscribe from email communications at any time, email us at team@counterpoint.show with "Unsubscribe" in the subject line, or use the unsubscribe link included in our emails.

6. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Third-party vendors who assist with website hosting, form processing, electronic signatures, or SMS delivery, who are contractually bound to protect your data.
• Legal Compliance: If required by law, court order, or government authority.
• Protection of Rights: To enforce our agreements or protect the rights, property, or safety of Counterpoint, its team, or others.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. Interest form data is retained for a minimum of two (2) years. Signed reservation agreements are retained indefinitely as part of our production records.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our Site, please contact us at team@counterpoint.show and we will promptly delete such information.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention obligations)
• Withdraw consent for SMS communications at any time

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: